COMPARATIVE EVALUATION OF QUALITY OF COMMUNICATION BETWEEN DENTAL PRACTITIONERS AND DENTAL LAB TECHNICIANS IN NAGPUR REGION

Ojas Gajbhiye, Neelam Pande, Rajlakshmi Banerjee, Usha Radke

Abstract


Background  

The fabrication of a clinically appropriate dental prosthesis requires proper conversation among the dentist and the dental technician. Prosthodontic educators had been involved with this interaction and communication.

Aim

To examine the quality of conversation between dental practitioners and dental technicians for fixed prosthodontics in Nagpur region.

Materials & Methods

Pre-piloted questionnaire distributed to 100 Dental Practitioners and 20 Dental lab technicians in Nagpur region. Data was sought regarding the quality of written instructions and use of impression trays and materials for two varieties of fixed prosthodontics – full veneer porcelain fused- to-metal crowns (PFMs), and conventional fixed partial dentures (FPDs). Information received by the participants. The questionnaire was answered in a face-to-face interview and by email also. Data were analysed through parametric tests (T-test and one-way ANOVA) to identify significant values         (P < 0.05).

Results

Of the 120 participants surveyed, 90 (75%) answered to the questionnaire. Outcomes from
this survey suggest that there is lack of communication among dentists and dental laboratories
via work authorization forms concerning disinfection of impression, clarity and accuracy of instructions, choice of impression material , choice of impression trays, choice of metal alloy, type of porcelain for use, and choice of margin and pontic design for the prosthesis.

Conclusion

Data obtained from the responding laboratories  included effectiveness of work authorization forms. There were some comparable  trends  indicated by means of  the  large  percentage  of dental laboratories agreeing on lack of conversation via the dentists as reflected by using the work authorization forms. The quality of  conversation  between  dentists and dental technicians in Nagpur region can   sometimes  be  inadequate  and have a  lower  level  of  communication.


Keywords


Fixed prosthodontics, quality, written instructions, dental technicians.

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