FPT Software has been recognised for the first time in Gartner’s Market Guide for Microsoft 365 Implementation and Support Services. The global technology company is among only 13 vendors worldwide to receive this listing, which identifies service providers known for their expertise in Microsoft 365 support and implementation. This achievement highlights FPT Software’s growing role in offering tailored support for enterprises adopting Microsoft’s cloud productivity suite.
Microsoft 365, which includes widely used applications like Office, Teams, and SharePoint, has become a core tool for many businesses worldwide, enhancing productivity through seamless collaboration and communication. Gartner’s Market Guide aims to help organisations and procurement teams identify trusted partners for Microsoft 365 services, supporting business goals centred on productivity, efficient collaboration, and workflow optimisation.
FPT Software’s inclusion as a Representative Vendor in the guide underscores its credibility in consulting, implementing, and managing Microsoft 365 for businesses. The company’s services span a comprehensive range of Microsoft 365 tools, which it uses to drive operational efficiencies across its client base.
Speaking on the recognition, Frank Bignone, Global Director of FPT Software’s Digital Transformation (DX) Division, described the company’s focus on supporting businesses in streamlining operations and minimising the manual burden of daily tasks. “Our key focus for the Microsoft 365 suite is developing Enterprise Copilot,” Bignone explained, “a solution aimed at helping clients integrate and optimise Microsoft 365 tools with ease.” Bignone believes the Gartner recognition positions FPT Software well to guide clients through adoption, management, and optimisation of Microsoft 365 services, helping them stay agile and competitive in a fast-paced digital environment.
Gartner’s latest report, published on 16 September 2024, supports business leaders in sourcing service providers that can support their productivity goals using Microsoft’s cloud-based tools. The organisation cautions that while its analysis can help guide procurement, it does not endorse any specific vendor listed in its report. Gartner research provides insights based on the opinions of its experts, and while it identifies reputable providers, it refrains from rating vendors or suggesting exclusive use of listed providers.
For FPT Software, this listing reflects years of experience and investment in digital transformation solutions, which are central to the company’s strategy of helping clients manage their digital needs effectively. Bignone pointed out that FPT Software’s approach to Microsoft 365 services includes ensuring smooth implementation and supporting ongoing management for its clients, with an emphasis on sustainable improvements to productivity.
The listing represents a significant milestone for FPT Software, marking its first recognition by Gartner for its role in Microsoft 365 services and building on its record of advancing enterprise IT solutions. The company plans to continue expanding its Microsoft capabilities, as it helps clients improve productivity and leverage new technologies through efficient use of Microsoft’s cloud solutions.
As Gartner’s guide suggests, the role of Microsoft 365 in business operations is expected to grow, making FPT Software’s commitment to providing streamlined implementation and managed services essential for clients navigating a digital-first world.